xg66 Privacy Policy

xg66 is a trusted online casino and betting platform in Bangladesh. We are fully committed to protecting the privacy of our users. This privacy policy document explains what types of information xg66 collects from you while you use its website and services, how that information is used, how long it is stored, and what rights you have over your information.

Our platform uses SSL encryption technology to keep all your personal and financial information secure. The xg66 privacy policy may be updated from time to time, so it is recommended that you check this page regularly.

We may collect the following types of information during registration and use of services on the xg66 platform:

2.1 Personal Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above are accepted)
• Email address
• Password (stored in encrypted form)
• National ID card or passport details (applicable for identity verification)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay number
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device identification information
• Browser type and version
• Operating system
• Log data related to the time and nature of site usage
• Information collected through cookies and similar tracking technologies

2.4 Gaming Activity Information

• Play history and preferences
• Bonus usage records
• Betting patterns and frequency
• Win and loss statistics

xg66 collects your information in the following ways:

• Directly from you: During registration forms, identity verification processes, and when contacting customer support.
• Automatically: Through cookies, log files, and web beacons while browsing the site.
• Through third parties: From identity verification services, fraud prevention agencies, and payment processing partners.

xg66 uses your personal information only for the following legitimate purposes:

• To create, manage, and verify your account.
• To process financial transactions including deposits and withdrawals.
• To provide bonuses and promotional offers (such as a 120% first deposit bonus).
• To provide customer support and technical assistance.
• To ensure platform security and to prevent fraud and money laundering.
• To enforce responsible gaming policies and to support players in difficulty.
• To meet legal and regulatory obligations.
• To improve service quality and enhance user experience.
• To send relevant promotional messages (where consent has been given).

xg66 does not sell your personal information to any third party. However, information may be shared in the following limited circumstances:

5.1 Service Partners

Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, fraud prevention, and technical support. All such partners are bound by strict confidentiality agreements.

5.2 Legal Reasons

Information may be disclosed in response to court orders, legal processes, or lawful requests from government authorities. We may also be required to share information with relevant authorities under anti-money laundering laws and counter-terrorism financing laws.

5.3 Business Transfers

In the event of any company restructuring, merger, or sale of assets, user information may be transferred. In such cases, we will provide advance notice to users and will ensure that the new controlling entity follows the same privacy standards.

The xg66 website uses cookies and similar technologies to improve site functionality and personalize user experience.

6.1 Types of Cookies

• Essential cookies: Essential for login sessions and security. These cannot be disabled.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to collect site usage statistics.
• Marketing cookies: Help display relevant advertisements and promotions.

You can change your cookie preferences through your browser settings. However, disabling certain essential cookies may prevent you from using some features of the platform.

xg66 applies industry-standard security measures to protect your information. The key components of our security framework are:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Data Encryption: Sensitive information, particularly passwords and financial data, is stored using strong encryption.
• Access Controls: Employee access to data is restricted through strict internal access control policies.
• Regular Security Audits: Regular security testing is conducted by third-party experts.
• Firewall and DDoS Protection: Systems are protected from unauthorized access and attacks.
• Two-Step Verification: Two-step verification is available for account security.

However, no system on the internet is 100% secure. If a security breach is detected, we will promptly notify affected users and take the necessary steps.

xg66 does not retain your personal information longer than necessary. The retention period depends on the type of information and legal requirements:

• Account information: Retained for a minimum of 5 years after account closure (for legal reasons).
• Financial transaction records: Retained for a minimum of 7 years in accordance with applicable legal obligations.
• Gaming activity logs: While the account is active and for the legally required period after closure.
• Marketing consent: Until consent is withdrawn.

After the specified period, information is securely deleted or anonymized.

As a user of xg66, you have the following rights regarding your own personal information:

9.1 Right to Access Information

You have the right to know what information we hold about you. You can contact our support team to request a complete copy of your information.

9.2 Right to Correction

If any information we hold about you is incorrect or incomplete, you have the right to request that it be corrected.

9.3 Right to Deletion

In certain circumstances, you may request the deletion of your personal information. However, we may need to retain some information due to legal obligations.

9.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

9.5 Right to Opt Out of Marketing

You can stop receiving marketing messages at any time. Each marketing email includes an unsubscribe option, or you can notify our support team directly.

xg66 is for users aged 21 and above only. We do not knowingly collect any information from minors. Age verification at the time of registration is a mandatory process.

If we become aware that a minor has registered on our platform, the relevant account will be closed immediately and all collected information will be deleted.

The xg66 platform may have connections to third-party payment gateways and services. These third parties have their own privacy policies, and xg66 is not responsible for their data processing activities.

When transacting through bKash, Nagad, Rocket, or Upay, the respective service's own privacy policy will apply. Users are advised to read the individual policies of these services.

xg66 may update this privacy policy from time to time. For any significant changes, we will notify users in the following ways:

• The updated date of the policy will be noted on this page.
• For significant changes, a notification will be sent to the registered email address.
• A notification may be displayed when logging into the platform.

Continued use of the platform after changes will be considered acceptance of the new policy.

For any questions, requests, or complaints regarding this privacy policy, please contact our dedicated privacy team:

• Email: [email protected]
• 24/7 Live Chat: Support in Bengali is available through the support chat on our website.

We try to respond to all privacy-related requests as quickly as possible.